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What’s a web app? How is it different from an app I download?

A web app is something you use on the internet through a browser like Chrome or Safari. You don’t need...

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Do I need the latest version of my browser?

It’s a good idea! Big Life Adventure works best with updated browsers like Chrome, Safari, Firefox, or Edge. Most browsers...

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What do I need to use Big Life Adventure?

All you need is access to the internet and a device like a tablet, laptop, or computer. You don’t need...

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How can I add the Big Life Adventure icon to my phone’s home screen?

On your phone:  Open a browser (like Chrome or Safari)  Go to the Big Life Adventure website (www.biglifeadventure.co.uk)  Tap Share...

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What’s a browser?

A browser is the app you use to go on the internet.  Some examples of browsers are:  Chrome  Safari  Firefox ...

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Do I need to download anything?

No! Big Life Adventure works straight from your browser – just visit  www.biglifeadventure.co.uk on your phone, computer or tablet.

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I don’t like the product. Can I get a refund?

We’re sorry to hear that. If you’re having trouble to understand the product sometimes it can help if someone sits...

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How do I cancel my subscription?

We’re sorry to see you go, but we understand that circumstances change. If you’ve decided to cancel your account, the...

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Can I pause or cancel my subscription?

We’re sorry to see you go, but we understand that circumstances change. If you’ve decided to cancel your account, the...

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Will the price ever go up?

We might increase the price in future, especially as we add new features. But don’t worry — we’ll always warn...

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