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How can I help my child/the person I support get started with the platform?
To get started, simply guide your child/the person you support to sign up for the platform. You can help them...
Continue readingHow will Big Life Adventure benefit my child/the person I support?
Big Life Adventure is designed to empower people with learning disabilities or autism by giving them a safe, welcoming space...
Continue readingDo you have an Easy Read version of your app instructions or help pages?
Many easy reads are available already and we are always working on expanding the library.
Continue readingWhat accessibility options do you offer on the site?
We’ve added helpful features like text-to-speech, and the ability to record posts, messages, or journal entries. We’ve designed everything to...
Continue readingI can’t read the text. Can I make it bigger?
At the moment, you can’t change the text size directly in the app. But you can use your device’s settings...
Continue readingCan I use a screen reader?
Yes, Big Life Adventure is compatible with most screen readers. We want everyone to feel included, and we test regularly...
Continue readingCan I change the font size or colours?
Not at the moment. But we’re listening and always looking at how to improve – so, while we can’t make...
Continue readingIs the platform easy to use for people with different needs?
Yes! We’ve designed the platform to be as accessible as possible. Clear layouts, simple navigation, helpful icons, and screen reader...
Continue readingWhat does “reporting” mean?
Reporting means telling us about something that may be harmful, mean, unsafe, or against our community guidelines. You can report...
Continue readingI would like some content on the app to be taken down. How can I do this?
If you see something that upsets you, talk to your Guide or a trusted person first – like a parent...
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