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How do you ensure my child/the person I support is safe while using the social aspects of the platform (Discover)?
The Discover feature includes AI-driven safety tools, like Big Life Buddy, that detect harmful content and interactions. Additionally, users can...
Continue readingHow can I control what personal information my child/the person I care for shares?
No personal information is shared on the platform, except for the name your child/the person you care for chooses to...
Continue readingCan the personal information of my child/the person I support be shared with other users?
No, the personal information of your child/the person you support cannot be shared with other users. Big Life Buddy automatically...
Continue readingHow do we report harmful content or interactions, and what happens after it’s reported?
To report harmful content, simply use the “Report” button next to the content. Once reported, the platform’s moderators will review...
Continue readingWhat can I do if my child/the person I support encounters inappropriate content?
If your child/the person you support encounters inappropriate content, you can help them report it directly through the platform. Our...
Continue readingHow is their privacy protected on the platform?
Your child’s privacy /the privacy of the person you support is a top priority. The platform uses safety protocols to...
Continue readingAre there tutorials or resources to guide them (and me) through using the app?
Yes! We have resources, including how-to guides and videos, available in the Resource Hub on the platform. These are great...
Continue readingHow do I help my child/the person I care for navigate the platform?
To help your child/the person you support to navigate Big Life Adventure, we recommend exploring the platform with them. You...
Continue readingHow much access do I have to their activity or content shared on the platform?
You do not have automatic access to their content or activity on Big Life Adventure. However, you can encourage them...
Continue readingCan I see what my child/the person I care for is doing on Big Life Adventure?
As a parent/carer/support staff, you can’t directly view your child’s activity/the activity of the person you support on the platform...
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