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The person I’m ‘Guiding’ posted something I don’t like. What can I do about it?
We know it can be tricky and there’s an important distinction to be made between something you don’t like and...
Continue readingI’ve been invited to be a Guide — do I have to pay for a subscription, if I accept?
As a Guide, you don’t need to pay for a subscription — your role is to support the individual who...
Continue readingI’ve been invited to be a Guide – what do I need to do?
If someone has invited you to be their Guide, you’ll receive an email with a link to set up your...
Continue readingCan I change Guides?
Yes, you can request to change your Guide. If you pay for your own account and you’d like to change...
Continue readingWill my Guides have to pay?
If you pay for your own account, you get 2 free guide accounts. If you add someone as one of...
Continue readingCan a Guide be anyone?
Yes – as long as it’s someone you trust. A Guide can be a support worker, teacher, parent, family member,...
Continue readingCan I add a Guide later?
Yes! If you didn’t add a Guide when you first created your account, you can still add one later. ...
Continue readingWhat happens if I change my mind or want a different Guide?
If you want to change who your Guide is, just get in touch with us through the contact form. We...
Continue readingCan a Guide help me with everything?
Your Guide can help you with lots of things. They can also be someone you ask questions or talk to...
Continue readingWhat can my Guide see and do?
Your Guide will only see what you choose to share with them. They won’t be able to see your private...
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