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I have created an account – what now? How do I get going?
Great question! Once you’ve created your account, head to our Resource Hub – you’ll find loads of easy-to-follow guides, videos,...
Continue readingDo I have to give my phone number?
Yes, if you’re signing up as an individual who owns or manages their own account, you’ll need to provide a...
Continue readingWhat is a password, and why do I need one?
A password is a secret word or phrase that only you know. You use it to log into your account...
Continue readingDo I need an email address to set up an account?
Yes, you’ll need a valid email address to create an account. It helps us send you important information, including your...
Continue readingWhat if I stopped midway through the sign-up or account creation process?
If you didn’t finish signing up, don’t worry. Simply log in again with your email and password, and you’ll be...
Continue readingWhat if my sign-up link expired?
No problem! Just click ‘Forgot Password’ on the login page. We’ll send you a new email. Click the ‘Reset Password’...
Continue readingI’m under 16. Can I still sign up?
Big Life Adventure is only for individuals aged 16 and over. If you’re not yet 16, you’ll need to wait...
Continue readingCan someone help me set up my account?
We don’t offer one-to-one support for setting up accounts, but you’re not alone! We’ve put together lots of guides to...
Continue readingDo I need to have a learning disability diagnosis to join?
No! You don’t need a formal diagnosis to join Big Life Adventure. The platform is for anyone who feels it’s...
Continue readingHow do I create an account?
Creating an account is quick and easy! Simply click on the “Sign Up” button, fill in your details, and you’re...
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