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How do I post something?
To post, just go to the Discover section and click the ‘Start a new post’ button at the top. You...
Continue readingCan a carer or family member help me use it?
Of course! If you’d like, a carer, parent, or someone you trust can sit with you and explore the app...
Continue readingWhat if I need help using the app?
You’ve got loads of help right at your fingertips! Our Resource Hub is packed with how-to guides, videos, and easy-to-read...
Continue readingIs there a guide or help section in the app?
Yes! Right inside the platform, you’ll find the Resource Library and Help Centre. These are full of helpful videos, step-by-step...
Continue readingWhat happens if I forget how to use something?
That’s okay! There are helpful guides, videos, and step-by-step instructions built into the platform. under the ‘Resources’ section. You can...
Continue readingWhat is the ‘Compass Kit’?
The Compass Kit is your personal toolkit inside Big Life Adventure. It includes your calendar, private diary, helpful videos, and...
Continue readingWhat can I do on Big Life Adventure?
Loads of things! Big Life Adventure is all about exploring who you are, what you love, and where you want...
Continue readingWhat does it mean if my personal details have been ‘leaked’?
It means information like your name, email, or phone number was seen by someone who wasn’t supposed to see it. ...
Continue readingI believe my personal details aren’t safe. Who can I talk to about this?
If you’re ever worried about your personal information, contact our support team right away through the contact form on the...
Continue readingI believe my account is being used by someone else. Who can I contact?
Please contact us straight away through the online customer service form [insert link] or ask a Guide or someone you...
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